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MiniPocketRockets - RMA Department
P.O. Box 130
Temple City CA 91780
your email address: 
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Print RMA Form PRINT RMA FORM
RMA FORM
We are sorry to hear about the missing and/or damaged part(s) on your order. As every shipment that leaves our facility is fully insured, we will send you out the necessary part(s) FREE of charge after this form gets approved by our Investigator. Your request will be handled in a timely manner. Please fill out this form, print it out and mail it to the RMA Department address you see above. ( ALL FIELDS MARKED IN RED MUST BE FILLED OUT COMPLETELY AND ACCURATELY to avoid any potential delays ). This RMA Form must be SIGNED by the customer before it can be reviewed.
 
 ORDER NUMBER
 DATE ORDERED
 DATE RECEIVED
 MODEL OF BIKE
 COLOR OF BIKE
 PART(S) NEEDED
 
 TRACKING #
 TELEPHONE #
 
By signing this Form, I certify under Penalty and Perjury that all the above information listed is true, and the requested part(s) that I have listed arrived to me in inoperable condition. I also certify that I, or anyone else, am not in any way responsible for causing the failure of the requested item(s).
 
___________________________________________________  
Signature Date
 
NOTE: MAIL RMA FORM THRU US POSTAL (USPS) WITHOUT SIGNATURE CONFIRMATION. SIGNATURE CONFIRMATION MAY CAUSE DELAYS, AS COURIER NEEDS TO SCHEDULE DELIVERY.
NOTE:
TO EXPEDITE THE TIME FOR RECEIVING YOUR REQUESTED PART(S), THE PART(S) IN QUESTION SHOULD BE SENT BACK ALONG WITH THIS FORM. FORMS RECEIVED WITHOUT RETURNED PART(S) WILL NEED PRIOR APPROVAL FROM US.
 
***** FOR OFFICE USE ONLY ***** Findings:
 Investigator ID Number :
 Date of Investigation  : Reasons :
 Circle One :   Approve  Decline

MiniPocketRockets  |  PO BOX 130  |  TEMPLE CITY CA 91780




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